Our commitment to quality

We’re only as good as our last translation so we take quality very seriously. To ensure that the translations we deliver to you are as accurate as possible, we ensure that at every point in the translation process, quality checks are built in. From verifying and testing the qualifications of any new translation resources to making sure that the finished product is fit-for-purpose, quality is at the heart of what we do.

All our translators use dedicated quality assurance procedures to check all translated materials are returned to the very highest standards on all projects.

One of the key measures we apply to every aspect of our business is the application of the internationally recognised ISO9001:2000 standard. Moreover we follow strictly the new European Quality Standard for translation services BS EN 15038:2006.

This quality standard charts the best practice processes involved in providing a translation service through commissioning, translation, review, project management and quality control, to delivery. Our quality management process also involves extensive communication with your staff to ensure that the finished translation conveys the correct meaning.